ITIL4 - Create, Deliver and Support (CDS)

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(Timezone - Europe/Amsterdam)
Description

"ITIL 4 Managing Professional: Create, Deliver and Support will:

  • enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market
  • cover service performance and will give practitioners an understanding of service quality and improvement methods
  • act as a reference guide that practitioners can use in their work, further studies and professional development.

ITIL Managing Professional: Create, Deliver and Support will benefit IT practitioners who have undertaken ITIL 4 Foundation and wish to continue their journey to ITIL Managing professional. It is ideal for those who manage the operation of IT-enabled and digital products and services, and those responsible for the end to end delivery. https://www.axelos.com/store/book/itil4-managing-professional-create-deliver-support "

This training will be delivered as a 3-day live online (instructor-led) training course by Pink Elephant.

The training is open to GN4.3 participants - please see further information below.

Please note that this particular training is offered in place of  the previously organised and then postponed training earlier in the year; therefore, the registration is open only to participants on the waiting list. 

The course is now fully booked; you have enquiries about ITIL4 training please contact glad@geant.org 

GLAD team (GÉANT Learning and Development)
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